Client Reviews

We love what we do, and so do our clients! Here are some of their reviews regarding our service: 

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"We just had a third piece of jewelry custom made. And, yet again the outcome is spectacular. This new piece was made from jewelry passed down to me. It is now a beautiful ring that captures the love that the original pieces held and the love that signifies the reason for this new ring. It is truly stunning. Working with Peggy to decide on the design and the emotion to redesign the jewelry was wonderful; she was patient and understanding (she understood the tears). The workmanship of Sutton Smithworks Ltd. continues to be A+. Thank you everyone at Sutton's."

Sutton Smithworks Customer

View our Google review here

"Tom and his staff are beyond amazing! Their top notch service deserves more than 5 stars! I emailed photos of a ring I would like to have custom made after meeting with them and within a few days, I had 3D photos and two weeks later the ring was completed and on my finger. Their equipment for custom designs surpasses anything I've ever seen and I worked in the jewellery industry for years! There is no one else I would trust more with my jewellery than Tom and his staff!"

Sutton Smithworks Customer

View our Google review here

"Another beautiful keepsake! Thank you so much to everyone at Sutton Smithworks for always doing such an amazing job. The jewelry is gorgeous and heavy and heirloom quality. The service is excellent. Communication is fantastic. Always a pleasure.
Thank you so very much!"

Sutton Smithworks Etsy Customer

View our Etsy review here

"I had already bought the mini reaper ring for myself months ago, and I decided to get the large one for my boyfriend. Unfortunately, I guessed a half size too small. I contacted the shop, and they helped me through the return/exchange process! I cannot recommend this shop enough. My boyfriend is beyond thrilled with his ring, and I am so happy with how friendly and helpful they were. I will definitely be buying more pieces from this shop!"

Sutton Smithworks Etsy Customer

View our Etsy review here

"Beautiful and just as described. Peggy was very accommodating and communicative throughout the entire layaway process. Shipped and received very quickly, and very nicely packaged. This shop is wonderful to work with, if I could rate higher than 5 stars I would. "

Sutton Smithworks Etsy Customer

View our Etsy review here

"This item was delivered on time and the ring is amazing! (The Art Deco Ring)

The seller re-sized it to meet my request and even asked if I wanted to include a note to ship to my soon-to-be fiance along with the ring. Very first class service and great to buy from!"

Sutton Smithworks Etsy Customer

View our Etsy review here


"Was just in Suttons with a "unique" problem- not only did they fix my rings, they also found a new issue that I never would have known about it until it was too late( possibly losing my Platinum wedding band)- love these guys, always over and above expectations- thank you so much for everything!!! "


Sutton Smithworks Customer

View our Facebook review here

"Thank you to all the staff and family at Sutton Smithworks. I really enjoyed working with you to make my dream a reality! Your professionalism merged with your family warmth, made the experience that much more comfortable and enjoyable. I will enjoy my ring forever, and know that I have a secure and trustworthy outlet for all my jewelry needs! I will be passing along this knowledge to others, so that they too may enjoy the benefits of your work"

Sutton Smithworks Customer

View our Facebook review here