Shipping & Return Policy
SHIPPING
We ship anywhere around the world! Each item will be boxed ready for gifting. It will be carefully packaged with padding and send to you in a bubble wrap envelope. We ship via Canada Post.
For items $800 and up. Please email us at info@suttonsmithworks.com regarding items $800 and up (in-stock items, special orders, custom orders), we recommend shipping this via FedEx.
For Winnipeg residents, we offer local delivery. contact us to inquire at info@suttonsmithworks.com
RETURNS & EXCHANGES
Purchased in-stock items online may be returned for refund within 10 days of purchase.
Item must be returned in its original condition. The item cannot have been worn, sized, changed, or altered in any way.
For 30% off items, it is eligible for return. For 40% and 50% off, these are final sale.
Personalized, Special order and Custom order items are non-refundable and non-exchangeable.
If there are any issues with a purchase please contact us immediately so we can answer any questions in regards to the piece.
Please email us at info@suttonsmithworks.com