Our Services
Jewellery experts since 1993. You can see our goldsmith hard at work, where he put his passion into repairing and custom jewellery.
Please note, This Saturday, January 14th, will be the last day we will take in Jewellery Repairs.
JEWELLERY REPAIRS
Sutton Smithworks has been repairing jewellery since 1993. Our goldsmith has over 44 years of experience. We take pride in our work and only use the finest of materials. Repairs are done on-site. We do not send repairs out of the province, so there is no danger of your jewellery being lost in transit. Jewellery Repairs are often done in days, not weeks. Some can even be done while you wait.
Jewellery Repair Services include (but not limited to):
- Re-tipping stones
- Stone setting
- Soldering chains
- Straightening rings
- Soldering rings together
- Ring resizing on silver, gold and platinum
- Cementing pearls (no guarantee)
- Restring pearls
- Adding posts & butterfly to earrings
- Rhodium plating
- Repairs on silver, gold, and platinum jewellery
While some jewellers use scrap gold for their repairs, we use 18K white gold for re-tipping, and we match the gold karat to your jewellery. If your ring is 14K, we will use 14K in the sizing.
*Jewellery repairs can be dropped off anytime, no need for an appointment.
CUSTOM JEWELLERY DESIGNS

We're Winnipeg's leader in custom jewellery creations. We create that unique piece of jewellery that defines your style. We work with natural and lab diamonds, black diamonds, salt and pepper diamonds, sapphires, moissanite and other alternative precious stones.
Our custom design process begins with the design or sketch. It is then digitally constructed, milled in wax and cast in the metal of your choice.
The final step is to transform the rough casting into a beautiful work of art by setting the stone(s), polishing and adding special finishes or textures that make your piece truly one-of-a-kind.
JEWELLERY RESTORATION AND RECREATION

At Sutton Smithworks, we are proud to be able to bring old jewellery back to life. Our restoration service range from cleaning, polishing, replacing stone(s), repairing broken and worn prongs, fixing bent shanks, replacing worn of broken shanks and more.
We can also recreate your once loved piece. We recommend making an appointment to discuss. Book a consultation
HEIRLOOM JEWELLERY REWORKS

Create new jewellery from old jewellery. We give your heirloom pieces a new life by either transforming your old gold and gemstones into a piece you'll love to wear or set your heirloom stone(s) into a modern ready-mount setting.
View our Jewellery Redesign Gallery
Please note: We only offer redesign using existing waxes and/or a ready-mount setting at this time. We recommend making an appointment to discuss. Book a consultation
We will need to assess your jewellery for overall condition. We only re-use yellow gold & rose gold as white gold cannot re-cast. We look for cracks or chips on the stone.
CLEANING AND POLISHING
We are goldsmiths first and foremost, a micro-manufacturer of jewellery, if you will. We have tools and advanced equipment and technology that most jewellery stores do not have. We have buffing machines, polishing compounds, ultrasonic, ionic and steam machines. We will be happy to check, clean and polish your jewellery. Repairs are recommended only if needed. It does not matter where your jewellery was purchased. Come and bring your tarnished jewellery for exceptional cleaning and polishing service at Sutton Smithworks!
STONE SETTING
Stone setting is a specialized skill. Not all goldsmiths can do this. The jewellers that we do work for trust us to do their stone setting. If you have stones that need to be set or re-set, come visit us.
PEARL RESTRINGING
Do you have pearls that need to be restrung? We are one of the last places in Winnipeg that will still do restringing. Don’t let your pearls sit in your jewellery box. Pearls have lustre and beauty when worn. If you want to change your pearls from a strand to earrings, or a bracelet, Sutton Smithworks can do that for you.
HAND CARVED WAX DESIGN
Whether you need a wedding band to match your engagement ring, or a special ring, we can do your hand carved wax design. To make a wedding band to match your engagement ring, we will heat the engagement ring, place it into the wax and create an exact fit. The wax is then carved further until it is complete. It is then cast and finished. If you have a design in mind, or want a design to fit around a special stone, come and see us to discuss what we can do for you.
TECHNOLOGY
CAD/CAM: This technology has allowed for designing to become more efficient. Engineers and designers use CAD/CAM program as a way to create complicated 3-dimensional, technical prototypes.
Our technician can create a design from an image or drawing customers bring in. Then by using several programs, he creates the image on the CAD/CAM and from there, the image becomes a virtual 3-dimensional prototype of the final product.
The CAD/CAM will then will assist us in calculating the metal weight, and the size and number of stones that to be set into the piece.
As some designs can be quite complicated, they will take more design time and more time to carve the wax. This will be reflected in the final price of a custom piece.
The "final look" of the product can then be viewed and from there, we can make necessary changes. The image will then be sent to the customer for their final approval before we go ahead with the process of creating the actual jewellery piece.
3D Printer: Our latest addition to our technology family! The 3D printer now allows us to create fully 3-dimensional pieces and hollow interrogate items from engagement rings to pendants and bracelets!
CASTING
We offer superior quality service casting your precious metals. To learn about our casting services send us an email info@suttonsmithworks.com or call (204) 942-5236.
INSURANCE CLAIMS
We are happy to assist you with your insurance claim. Our showroom has a wide selection of fine jewellery. There is white gold, yellow gold, diamonds, sapphires, pearls, silver and more. Because of our pricing, your insurance dollar will go further.
If something needs to be made to replace a lost or stolen piece, Sutton Smithworks will do it for you. That is our field of expertise.
WE DO NOT DO THE FOLLOWING:
- Ear Piercing - We do not have licensed technicians nor do we have a piercing gun.
- Watch Repairs - We do not work with watches, change battery or leather strap repair and we currently do not sell watches.
- Buy Gold - We do not buy scrap gold or buy jewellery for cash. We however, can use your gold and gemstone in making a new piece of jewellery.